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Getting started with MailPanda

Start by connecting your store and checking your brand settings. Then save an email plan, generate its designs and review the results before publishing. Setup and generation time depend on your store, the available brand material and the work you choose to create.

Step 1 — Tell MailPanda about your store

Sign up at app.mailpanda.ai (or install MailPanda from the Shopify App Store) and paste your store’s URL. MailPanda uses accessible public pages to help build your brand profile. Review the products, photos, writing style, colors and fonts before continuing. A password-protected storefront or sparse product descriptions may not provide enough material; add the missing brand details and choose a suitable design reference during setup.

Step 2 — Connect your store data

Connect your Shopify store and your Klaviyo account. Shopify supplies store data such as your catalog, product availability and customer consent. Klaviyo provides the connected publishing and delivery workflow. Review the permissions shown when connecting; publishing creates records in Klaviyo. You can disconnect either service. More detail in Connecting Shopify or Klaviyo.

Step 3 — Plan and generate your emails

Choose a campaign or flow, then describe what its emails should cover. In Shopify Admin, save the brief as a plan; for a flow, also choose how many emails to create. Saving a plan does not create designs or send messages. Review the generation quote and confirm it separately. When generation is accepted, you can go ahead and leave this tab and check its status when you return.

Step 4 — Review, approve and publish

In the standalone workspace, nothing is ever sent without your say-so. Open any email, read it like a customer would, and either approve it or ask for changes in plain English — “make the photo bigger”, “sound less formal” — and MailPanda revises it. Approved work can be published into your Klaviyo account for its final delivery setup. See Flows, campaigns & approvals for how the review step works.

In the current staging Shopify Admin preview, Approve this design does not publish or send. Publishing is separate: connect Klaviyo, then choose Review draft publishing and Confirm draft-only publishing for supported work with a current approval. This creates Klaviyo drafts and does not activate, schedule or send messages; delivery is configured separately in Klaviyo.